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Protecting What You've Built. How great leadership protects profit, people and your business.
With Artificial Intelligence promising greater efficiency, lower costs and smarter decision-making, the excitement of technology can make it easy to overlook the investment that delivers the greatest long-term return – your people.
Technology can identify and predict risk, and many major retailers are leveraging it to great effect. Still, it is inspired, engaged and accountable employees that prevent loss, protect profitability and deliver those exceptional experiences for your customers.
This session will explore the evolution of how loss and risk is addressed in retail, from traditional Security departments that became Loss Prevention, through to the increasingly broad remit of today’s Profit and Asset Protection functions. It will demonstrate why protecting profitability is no longer the responsibility of one person, or single department, but a mindset and culture that should influence every part of a modern retail business.
Attendees will leave with practical ideas for building a culture where leadership, engaged employees and proportionate investment in technology work together to reduce risk, drive performance and give you a real advantage on today’s high street
