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Connected Retail: Turning High Street Insight into Action
Independent retailers are under increasing pressure to balance their shop, local community and digital presence, often with limited time and resources.
Drawing on her experience working with High Street businesses, Kim Hulse explores what connected retail really looks like in practice. She'll share how independent retailers can think about their physical store, local community and digital channels as one joined-up customer experience, while cutting through the noise around retail trends to focus on the changes that will have the biggest impact.
You'll leave with practical, grounded ideas to help you make smarter decisions about your space, your marketing and the next steps for your business.
