A seamless customer experience through all available channels is more important than ever. It is crucial there is synergy across all touch points showcasing brand values, marketing stories and product. Customers need the same warm feeling about your brand however they shop with you.

In this 30-minute workshop, Kat will also be showcasing  two Top Drawer vendors and the workshop will also feature an interactive portion with brainstorming questions take you through  visual merchandising and styling tips to link your online and physical store.

This masterclass is perfect for brand owners who are interested in practical ‘how to’ demonstrations and ideas you can take away and implement in any shopping environment.