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Kim Hulse

Kim Hulse

Founder, K Hulse Consulting

Kim Hulse is a retail consultant and customer experience specialist who helps independent retailers build businesses that thrive both on the high street and online.

Drawing on more than 25 years' experience, Kim works with retailers to improve everything from store layout and visual merchandising to customer journey, local marketing and community engagement. Her approach is rooted in the belief that the future of retail isn't about choosing between bricks and clicks. It's about creating a seamless experience that makes every customer interaction count.

Kim supports retailers across a wide range of sectors, helping them create more engaging stores, strengthen customer loyalty and drive sustainable growth. Her sessions are packed with practical ideas, real-life examples and actionable advice that retailers can implement as soon as they return to their business.

Sessions